“Very pleased. They were timely,
professional, pleasant, and the final product was better
than I expected…” Mary Chessman
Portola Valley, CA
“Very thorough and
conscientious work…they went above and beyond…Personal
service. Follow through on commitment.” Gail Mobery
Los Altos, CA
“...The hardwood
refinishing was done in a timely manner and our floors
look like new. We couldn’t be more pleased!…”
Donald Kleyensteuber
Los Altos Hills, CA
“Excellent service
and quality...The “NO-SANDING” method came out
beautifully. The crew was careful, very neat, and
respectful of our home.”
Paul & Jessica Moore
Campbell, CA
“Excellent work
done by professionals and on schedule!”
Marie Kitajima
Palo Alto, CA
“Another flooring
company did a less than acceptable job finishing my new
Oak floors, Elegant Floors came to the rescue. They
performed the job in a professional manner. I was
impressed with their care and attention to detail.”
Nancy Pospishek
San Jose, CA
Elegant
Floor's, a subdivision of Elegant Thread, Inc., is a
superior
hardwood floor refinishing, installation,
and restoration service. Scott and Marti Miller,
owners of Elegant Thread, applied their quality
craftsmanship and unparalleled customer service
practices to the field of hardwood flooring by
creating Elegant Floors.
Our family of satisfied clients are our best
marketers, and we appreciate how they continually
refer family, friends, and neighbors.
Elegant
Floors specializes in
installation of new wood
floors, and hardwood floor refinishing utilizing a
premier dust-containment system, and where
applicable, a popular and economical One-Day
“No-Sanding,” cleaning and coating process.
This one-day no-sanding process will have your
floors looking like new, completed in a fraction of
the time, and at a fraction of the cost of normal
refinishing.
Did
You Know We Are Diamond Certified?
Only
a company rated "Highest In Quality"
earn the prestigious
Diamond Certified award. You can feel confident in
your selection knowing that each company listed is
highly rated in ongoing satisfaction research,
credentials, and business practices. The Diamond
Certified guarantees it!
Rating Status
We declare that Elegant Thread & Floors has
passed all the rating steps and has earned the
Diamond Certified award, Certificate No. 0897.
Customer Loyalty
Based on 100
random customer surveys made since September 2007
asking each customer, "Would you use this
company again?"
(98
out of 100 stated they would use us again)
Customer Satisfaction
Elegant
Thread & Floors rating of satisfaction with the
quality received.
Excerpted Diamond
Certification Survey Responses
"They
do excellent work. I am very happy with the
service they provided me."
-
Sandi B.
“They are very
efficient, and they do a very good job.”
-
Deane A.
“They are
professional, and they do excellent work. I've
recommended their services to my family and
friends.”
-
Jeanne G.
“They did an
excellent job, and I was very happy with the
service.”
"We take immense pride in the
customer service experience our valued clients
receive. We believe in treating our family of
clients, as we would want to be treated, with
respect and courtesy. We demonstrate concern for
their privacy and property. We pay special attention
to what the client wants and strive to balance their
expectations with realistic communicated results."
Atherton, Belmont, Burlingame, Hillsborough,
Menlo Park, Redwood City, San Carlos, San Mateo, West Menlo Park,
Woodside, Mountain View carpet cleaning. New Almaden, East Palo Alto, Redwood
Estates, San Jose hardwood floors, Santa Clara, Saratoga, Sunnyvale, Alviso, Campbell, Cupertino,
Fremont, Los Altos, Los Altos Hills, Los Gatos,
Milpitas, Monte Sereno
